Fashion, food, or FMCG. Whichever your particular area of retail, you will face unique daily operational challenges.
One thing is certain. Today’s retail customers shop and research products very differently from before. Customers move from social networks, to online stores, to in-store experiences, and they expect a seamless, integrated, and consistent engagement. For retailers to stay relevant and compete it’s not sufficient to simply digitise paper-based processes and patch together disparate digital and physical solutions. Retailers will need to re-imagine their customer experiences and business processes from the ground up.
Instead of maintaining separate legacy systems for each retail channel, Dynamics 365 for Operations (formerly Microsoft Dynamics AX) delivers a unified solution that spans all channels. Deploying an integrated system enables your operation to evolve business practices to keep pace with rapid change, and to drive quantifiable increases in traffic, conversion, basket size, promotional effectiveness, customer satisfaction, and profitability.