A ‘cost center’ is a division of a company mostly tied to costs. Examples tend to include departments like human resources or IT. These departments are necessary to have, cost money, and don’t directly have control over the revenue they generate. In many contexts, field service divisions have operated like this for years. A ‘profit center’ deals with revenue and has some control over the revenues and profits it can generate. This e-book provides 9 ways to help you move field service operations from a ‘cost center’ to a ‘profit center’.